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Contact First Commonwealth Bank

Whether you have questions or simply need to connect with your banker, we're here to help. Check out the ways you can get in touch with us and the hours you can reach us. We can't wait to hear from you – tell us how we can help and how we can do better.

For questions related to your business, contact our community office nearest you.

In Person

Easily schedule an appointment online to meet with a banker in person at a local office. Masks are not required, and we have distancing floor markers and plexiglass installed at all of our community offices.

Schedule An Appointment

By Phone

For general account questions or assistance, our Engagement Center team is available at 800-711-BANK (2265) Monday through Friday during the hours of 7:00 a.m. - 9:00 p.m. and on the weekends from 8:00 a.m. - 5:00 p.m. We also have TTY/TDD services for the speech and hearing impaired at 877-816-1801.

Contact The Engagement Center

To open a new checking account or apply for a loan, give us a call at 844-711-BANK (2265) or apply online.

To apply for a mortgage, call us at 844-221-3500 or apply online.

By Email

Contact Us By Email

P.S. For security purposes, if the question is related to account-specific information, please give us a call as we can’t release account specifics via email.

Chatting Live

Click the little "Live Chat" button on the bottom-right corner throughout fcbanking.com. Our team is available to chat Monday through Friday during the hours of 7:00 a.m. - 9:00 p.m. and on the weekends from 8:00 a.m. - 5:00 p.m.

On Social

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Opening Accounts Online

Easily open an account online.

Get Started

 

Message Our Leadership

We want to hear when any of our employees or teams have exceeded your expectations and when we’ve missed the mark. You can send a message directly to our Customer Experience Manager by clicking on the Tell Us How We’re Doing button below.

Tell Us How We're Doing

Reporting Loan Servicing Errors

Please write to us if you believe there has been an error in the servicing of your loan or to request additional information. You must submit your request to us at: First Commonwealth Bank, Loan Maintenance Support, P.O. Box 400, Indiana, PA 15701; or send us a secure message by accessing your online banking account. Please be sure that you:

1. Tell us your name and account number.

2. Describe the error and why you believe it is an error or why you need more information.

3. Tell us the dollar amount of the suspected error.

We will promptly acknowledge your request, investigate, and correct any errors which occurred. We will also provide you with written notification explaining the outcome of our investigation.

Your Financial Journey Matters

As a community bank, we want to provide you with resources and solutions to continue on your financial journey. Just enter your email address below and we'll be sure to keep you updated on tools to improve your life. 

We send monthly emails to give our customers updates on rates, banking news and tips. We never sell or share your personal information and promise not to spam you.