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Protecting You, Your Family and Your Business

Resources for keeping your private information private, so you can have confidence that you are protected.

Fraud Prevention Resources

If at any time you think your confidential information has been compromised, please contact us at 800.711.BANK (2265). You can also follow the FTC's Guide for understanding what to do depending on what information the fraudster has, and review ways we can combat fraud together through added debit card security and mobile wallets. 

Please check here regularly for more information about protecting yourself and follow us on social media.

Fraud Alert: Fraudsters are sending texts pretending to be First Commonwealth Bank and then calling the customer requesting confidential information. If you receive this text, do not reply or share any of your personal information. Report the text as spam and delete.

Importance of Keeping Your Information Safe

As a bank customer, you may think your information is not worth stealing. However, cybercriminals can use your information to complete an application for a mortgage loan or credit card by using details such as your name, address, social security information and bank account number. A criminal can also use your identity to create fake passports or driver's licenses. By utilizing the following fraud prevention tips and staying vigilant, you can protect your information to securely manage your bank account and identity.

How to Protect Login Information

After cybercriminals access your accounts, they can use your information to commit internet fraud. They may sell your information to other cybercriminals on the dark web, which is an unrestricted area of the internet associated with illegal practices.

One of the easiest ways to protect your login information is to ensure every account has a unique password. If possible, you should also enable two-factor identification, as it will add an extra layer of protection. Another way to protect your computer is by updating your software and antivirus program.

View more tips for creating strong usernames and passwords.

How to Protect Personal Information

The best way to protect your information is to limit how much you share. While providing your name and email address on a website may feel normal, this information can easily fall into the wrong hands if there is a breach in security. Therefore, only provide sensitive information when necessary. If you use your Mastercard debit card or credit card online, be sure to sign up for our complimentary Mastercard ID Theft Protection.

It's good to be cautious of the information you share on social media as well. Many scammers will often send fraudulent messages that appear to be from people you may know and trust but are actually means of obtaining your personal information. These types of messages, called phishing, are a main source of most internet fraud and can take place over email, phone call or text.

Many criminals use social media for targeted attacks or attacks in which a scammer actively pursues a target. A hacker can use the information on your account, such as your workplace, birthday and interests, to increase their credibility and the likelihood of their attack succeeding. The best way to avoid a targeted attack is to check your privacy settings and be wary of unknown or fake profiles.

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Implement Cybersecurity Measures

The Cybersecurity & Infrastructure Security Agency provides the following tips to protect your business from cyber threats. Learn more.

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Avoid Account Takeover Fraud

Understanding what account takeover fraud is and how to avoid it. Learn more.

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Shop With Confidence

Make online purchases with confidence thanks to Mastercard's® Click to Pay feature. Learn more.

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Protecting Your Finances

The Consumer Financial Protection Bureau has a library of resources that can help you prevent, recognize, and report scams and fraud. Learn more.

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Protecting Kids Online

Adults can help reduce the risks by talking to kids about making safe and responsible decisions. Learn more.

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Protecting Loved Ones from Elder Financial Abuse

Find out more how scammers are targeting individuals 60 and how you can protect yourself and your loved ones. Learn more.

 

Fraud Prevention Tips
  • Regularly update your passwords for any online accounts. View tips.
  • Ensure operating systems and applications are updated to the most current versions to avoid work at home scams.
  • Be cautious of emails or social media messages from recipients you do not know personally. View the Top 11 Scams.
  • Never provide personal information to anyone over the phone unless you initiate the call and you know the company is reputable.
  • Tear or shred account statements, canceled checks, pre-approved credit card offers or anything else with personal information.
  • Carry only identification, bank and credit cards that are necessary. Do not write down Personal Identification Numbers (PIN) - memorize them instead.
  • Keep track of billing cycles and notify the company you are paying immediately if anything questionable appears on your statement or if your bill isn't on time.
  • Do not write your credit card or driver's license number on your checks.
  • Provide your Social Security number only when necessary and keep your card in a safe place.

 

What to Do If You Are a Victim of Fraud

If you think you are a victim of fraud, your first step should be contacting First Commonwealth Bank. Our team can advise you on the next steps to take. It is also essential to keep an eye on your bank accounts and freeze your debit or credit card as soon as you notice any fraudulent transactions.

Protect Your Physical Possessions With First Commonwealth Bank

If you want to be sure to protect physical possessions, you can talk with us about opening a safe deposit box. Contact us today.

Additional Fraud Resources

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Work At Home Scams

Work At Home Scams
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Home Repair Scams

Home Repair Scams
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Health Care Scams

Health Care Scams
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Common Elderly Scams

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Online Dating Scams

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Fake Check Scams

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Protect Your Business From Fraud

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