Financial Education and Volunteerism
Our financial education continues to be under the direction of Anna Frank, Financial Education Program Coordinator, who has led our work since 2008. Our employees provided 485.75 hours of financial education, and in 2023, we continued our focus on developing customized materials to meet the needs of the unique audiences, including home ownership-focused content with organizations like the Greater Urban League in Pittsburgh. This partnership specifically offers program participants with designated office hours with our community lending manager for asking any questions regarding their path to homeownership.
One of our goals as a company is to hire and retain top talent in our industry. With high-performing employees, and demands on their time are typically significant. And because of the customer-first nature of our employees, they prioritize their customers first, which can make it hard to step away to volunteer.
That's in part why we began offering community commitment hours to all employees in 2023. By encouraging the use of workday hours to engage in meaningful activities in their communities, we're not only fulfilling our mission to improve financial lives, but are creating space for our employees to do the life-giving work of giving their time. In 2023, our employees provided 13,117 hours of volunteerism, including sharing their leadership skills through board service.
"The community commitment hours made a huge difference in my world and, I hope that what I'm doing is going to make a big impact on our community."
