Benefits Consulting Team Revolutionizing Service Standards: A Commitment to Hands-On Excellence
Published January 8, 2024
Leslie Machefski, a valued bank partner, recently brought a pest control prospect to Brian Thompson and our Benefits Consulting team at FCIA. Despite having existing coverage, the company was frustrated and sought a more attentive service that their current advisor failed to deliver.
Recognizing the demand for a hands-on and top-notch service experience, the pest control company placed their trust with our team to establish a new Broker of Record (BOR) agreement with us. This choice reflects our commitment to providing personalized and proactive service for all Employee Benefits needs.
Our Benefits Consulting team understand that a more hands-on approach means being proactive, responsive, and deeply involved in understanding our clients' unique needs. We pledge to provide personalized and attentive service, ensuring our clients feel supported and confident in their coverage.