Important Dates To Know
For Former Santander Bank Customers
Our changeover of your accounts to First Commonwealth will begin on Friday, September 6, 2019 and will be completed Monday, September 9, 2019 at 8:00 a.m.
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Tuesday, September 3 |
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Routing Number |
Beginning Tuesday, September 3, notify any automatic deposit or payment service providers of your new routing number, 043306826, effective September 7, 2019. This needs to be done by Friday, October 4, 2019. We've created a form to help you switch. In most cases, your checking account number will stay the same. If your account number is changing, you were notified in a letter sent on August 2, 2019. You will need to provide your new account number to service providers as well. |
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Friday, September 6 |
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Santander Online Banking, BillPay and Mobile Banking |
The Santandar Online, BillPay and Mobile Banking services will be available until 9:59 p.m. on Friday, September 6. Access to the First Commonwealth systems will begin on Monday, September 9 at 8:00 a.m. |
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Santander Debit Cards |
You can use your Santander debit and ATM cards without interruption until 9:59 p.m. on Friday, September 6, 2019. |
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First Commonwealth Debit Cards |
You can begin using your new First Commonwealth debit card on Friday, September 6 at 10:00 p.m. If you have not already activated your new card, simply call 1-866-392-9952 and follow the instructions, including choosing your new personal identification number (PIN). You can select the same PIN you used for your Santander card. |
| Saturday, September 7 and Sunday, September 8 | |
| Local Offices | The offices changing to First Commonwealth will be closed on Saturday, September 7, 2019 to allow us time to complete the changeover. We will re-open of 9:00 a.m. on Monday, September 9, 2019 and all office hours will remain the same. |
| Engagement Center (customer service) |
We are here to help you throughout the changeover weekend. If you have any questions or need assistance, our team will be available Saturday and Sunday by calling 800-711-BANK (2265) from 8:00 a.m. until 5:00 p.m. You can also chat with us during these hours on this website by clicking the berry button in the bottom right hand corner of any page, or email us at welcome@fcbanking.com. |
| ATMs |
ATMs changing from Santander to First Commonwealth will be brought back up in service periodically throughout the weekend. You can also access both Allpoint and Freedom Alliance ATMs free of charge. |
| Monday, September 9 | |
| Changeover Complete | Your accounts will be available for access through First Commonwealth on Monday morning at 8 a.m. Our offices will open at their regular time of 9:00 a.m. |
| First Commonwealth Online Banking, BillPay and Mobile Banking | Service for Online Banking and Billpay and Mobile Banking will be available at 8:00 a.m. for use, but will only reflect account activity occurring after 9:59 p.m. on Friday, September 6, 2019. Some weekend debit card activity may not yet be reflected. |
| Automated Account Service Line |
For automated assistance, call 800-711-BANK (2265) and select "Option 1," where you will find options for transfers, stop payments, overdraft authorizations as well as account balance information. Please note that this will only reflect account activity occurring after 9:59 p.m. on Friday, September 6, 2019. Some weekend debit card activity may not yet be reflected. |
| Tuesday, September 10 | |
| Account Balances | All account balances will be updated with current activity including your weekend transactions. |