General Account Information - Loans

Loan Transfer and Servicing: Effective, Monday, June 9, your CenterBank loan is changing to First Commonwealth Bank. Beginning Monday, June 9, all payments on your loans should be remitted to First Commonwealth Bank, Payment Processing Center, P.O. Box 537, Indiana, PA 15701. You can also make payments at a First Commonwealth office, from the homepage of fcbanking.com, or within your First Commonwealth Online Banking. For service inquiries, simply call our Engagement Center at 800.711.BANK (2265). As a reminder, you will still be responsible for any outstanding CenterBank loan bills. Loan payments made payable to CenterBank will be processed through Sunday, June 8.

Account Numbers: In most cases, your account number will remain the same; however, it will be a combination of your CenterBank Account Number and Note Number. For example, if your CenterBank Loan number is 12345 and your Note number is 67, your First Commonwealth Bank loan number will be 1234567.

Billing and Past Due Notices: Effective Monday, June 9, your billing statements and any past due notices will be generated by and mailed from First Commonwealth Bank. You will no longer receive a separate notice for commercial rate changes. Instead, your monthly statement will reflect any rate change.

Tax Reporting for Real Estate-Secured Loans: CenterBank sent customers a tax form for 2024. First Commonwealth will provide any future tax documents for accounts that meet 1098 reporting requirements.

First Commonwealth's 1098 statement's interest calculations will include late charges and pre-payment penalties. This may result in reportable interest amounts that are higher than in previous years.

Commercial Real Estate Secured loans will start receiving a full 1098 statement, instead of their year-end interest notice.

Credit Bureau: We will notify the credit bureau that your loan is transferring from CenterBank to First Commonwealth. First Commonwealth Bank reports to Equifax^TM, Experian^TM, Transunion^TM and Innovis^TM for every borrower tied to a loan. This will begin in July for all CenterBank borrowers. First Commonwealth Bank reports to the credit bureaus on the 5th day of each month. If you subscribe to a credit bureau monitoring service, please note that this notice may generate a notification of a transaction on your credit bureau initiated by First Commonwealth. First Commonwealth does not utilize credit bureaus to report commercial loan activity, with the exception of Small Business Administration (SBA) loans. First Commonwealth Bank reports all SBA loans to Dun & Bradstreet^TM and Experian^TM. Reporting will begin in July for all CenterBank SBA loans. If a trade or business credit institution requires a credit reference, the request can be submitted to your local community office or by calling our Engagement Center at 800.711.BANK (2265), and we'll be happy to take care of that for you.

Automatic Loan Payments: If your loan is on auto-draft your payment will continue to be deducted from your account without interruption, unless you have been notified that your checking account number has changed. If you want to confirm a payment, you can check your Online Banking or call our Engagement Center at 800.711.BANK (2265).

Recurring Online Payment Portal: First Commonwealth Bank offers an Online Payment Portal, perfect to make payments to your First Commonwealth loan from a different financial institution, beginning on June 10, you can select "Personal Loan Payments" under the 'Additional Logins' section on the homepage of fcbanking.com to set up one-time and recurring loan payments.

Consumer Installment Loans: Your billing and past due notices may be mailed at a different time of month than you have received it in the past.

Home Equity Lines of Credit (HELOC) and Personal Lines of Credit: With your First Commonwealth HELOC or personal credit line known as the Personal Access Line (PAL), you can advance funds in any amount up to the available balance. You can continue to use your CenterBank checks linked to your HELOC or personal credit line without interruption. When you deplete your current supply and need to reorder, let us know and we'll send you a supply of First Commonwealth branded checks. You may also initiate an advance in person at a local office or, if you have a deposit account with us, you can make advances through Online and Mobile Banking or by calling us at 800.711.BANK (2265). Overdraft protection lines of credit will be converted to our Personal Access Line (PAL) product and will continue to provide overdraft protection through automatic transfers to any linked First Commonwealth account up to the available balance. You'll receive a detailed monthly billing statement including balance information, previous payments, late charges, annual fees, etc. The statement will indicate whether a payment is enrolled in auto-draft or if it needs to be submitted upon receipt of the bill. You can enroll in eNotices. Simply enroll under the eNotices tab in your Online Banking. Your billing and past due notices may be mailed at a different time of the month than you have received it in the past.

Real Estate Loans: With your First Commonwealth Home Equity or Mortgage loan, you'll receive a detailed monthly billing statement including balance information, previous payments, late charges, annual fees, etc. The statement will indicate whether a payment is enrolled in auto-draft or if it needs to be submitted upon receipt of the bill. You can also enroll in eNotices. Simply enroll under the eNotices tab in your Online Banking. Billing statements and past due notices may be mailed at a different time of the month than you have received it in the past. Customers with escrow will receive a final escrow analysis statement from CenterBank showing all activity since your last escrow statement. We will send yearly escrow analysis statements on the normal schedule, which means some customers may receive both statements in with their next annual analysis.

Commercial Loans: Commercial loan customers will receive a detailed monthly billing statement that includes balance information, previous payments, late charges, annual fees, etc. The statement will indicate whether a payment is enrolled in auto-draft or if it needs to be submitted upon receipt of the bill. To help you manage your commercial loan payments, we will provide you a 10-day past due notification. Billing statements and past due notices may be mailed at a different time of month than you have received it in the past. You can also enroll in eNotices. Simply enroll under the eNotices tab in your Online Banking. If you have any questions, call us at 800.711.BANK (2265). Commercial Real Estate Secured loans will start receiving a full 1098 statement, instead of their year-end interest notice.

Commercial Lines of Credit: You may initiate a commercial line of credit advance in person at a local office, or, if you have a deposit account with us, you can make advances through Online Banking or by calling us at 800.711.BANK (2265).

Credit Cards: Existing CenterBank credit cards are not included in the accounts transferring to First Commonwealth, and will not be part of the changeover. You will continue to receive statements from Elan Financial Services/US Bank^TM and remit payments using the address/website indicated on your credit card statement. Re-branded cards will be reissued by Elan/US BankTM when they reach natural expiration or are lost/stolen.

New Credit Cards: If you are not currently a credit card customer and wish to obtain a First Commonwealth personal or business Mastercard^TM, please visit fcbanking.com/creditcards or fcbanking.com/businesscreditcard for more information or give us a call at 844.711.BANK (2265).

Collateral Secured Loans: If your CenterBank loan is secured by collateral like your home or car, your insurance company will need to change the insurance policy covering the collateral to name First Commonwealth as the insurance policy’s Mortgagee/Loss Payee and update the address to First Commonwealth Bank, ISAOA/ATIMA, 654 Philadelphia Street, P.O. Box 400, Indiana PA 15701. Please have your Insurance Agent send us your current insurance policy for any collateral held on loans. Policies can be sent to us via fax at 724.463.5669 or email at LIFTgroup@fcbanking.com.