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Customer Assistance

For Former Centric Bank Customers

All Centric Bank locations will be changing over to First Commonwealth, and you can visit your local office to speak to many of the same staff members that you’ve grown to know and trust over the years. You can also speak with one of our dedicated customer service specialists in our Engagement Center (customer service call center). Simply call us at 800.711.BANK (2265) weekdays from 7:00 a.m. until 7:00 p.m. and on weekends from 8:00 a.m. until 2:00 p.m. You are also welcome to chat live with us during those hours at or email us any time at

After the conversion, our Automated Telephone Banking System will be available at 888.711.BANK (2265).