Take care of yourself.
Take care of each other.
Throughout this unique time, we wake up each day thinking about how to take care of our employees, our customers and our communities.
We’ve made changes. You have, too. And we’ve done it together with one goal in mind – for you to be confident knowing that in us you have an employer, a bank, and a partner. One that is financially stable, open for business and relentlessly committed to helping take care of you today so that together we share an even more confident future.
Take Care of Yourself
Financial stress may be real. But so is the opportunity to focus on your financial confidence and make sure you are taking advantage of the resources available to support you during this time. Confidence right now will look different for everyone depending on how you are being impacted. As always, we care and we're here to help.
Follow us on Facebook to find fun activities to do with your kids that will help them understand money, how banks work and the importance of saving. And when you have time, go for a walk, read a good book, or watch something that makes you laugh. It all adds up as we focus on taking care of ourselves.
Always Know Your Balance
Know exactly what's in your accounts and any transactions you've made, 24/7 from your smartphone, tablet or laptop.
Get Help with Your Payments
We know that things might be tight right now, which is why you can defer your personal loan payments for up to 3 months.
Take Care of Your Business
We have never been more proud to work alongside business owners, who even in the midst of uncertainty continue to be champions for our community every day. From distilleries producing hand sanitizer to the medical device manufacturers who are stepping up their game to meet demand, it's truly a privilege to play a part in making this happen.
Know Your Loan Options
Understand the funding available through the SBA to help you take care of business during this unique time.
Get Financial Flexibility
We understand you may need some financial flexibility, including help with your loan payments. We're here to help.
Take Steps to Avoid Fraud
Coronavirus-related scams continue to be on the rise. By taking a few steps to avoid fraud, like staying educated and using tools like text alerts, you'll be informed and more confident. And remember to take time to share helpful fraud resources with your family, especially your elderly loved ones. As a reminder, if we reach out to you, we won't ask you to provide your confidential information like personal identification number (PIN) or passwords.
Regularly visit our Fraud Center for up-to-date information from partners like the FTC.
Know How to Report Fraud
Being able to report fraud quickly will only serve to benefit you in the long run.
Take Care of Our Community
Our giving is most often directed toward organizations that improve financial literacy, reduce barriers to education, are aligned with the Community Reinvestment Act priorities, provide opportunities for our employees to get involved and for business relationships to deepen. And right now, we see the unique opportunity to extend support to areas that provide access to food, supplies and healthcare.
Giving to Our Partners
We distributed nearly half a million dollars so far this year including Education Improvement Tax Credits, funding which is now more important than ever for our community partners.
Take Time to Connect
We are here for you. And even though the in-person hours at our community offices have been adjusted to help protect our communities, our availability to talk, email or text with you has not. Call your local office anytime you need help or just need to talk through your financial concerns. You can also reach out to our Engagement Center at 800.711.BANK (2265). We're available weekdays from 7:00 a.m. - 9:00 p.m. and from 8:00 a.m. - 5:00 p.m. on the weekends.