3 Ways to Protect Your Business From Fraud
1. Look for skimming devices when using company cards
Before you or your employees use company cards at gas stations or ATMs, take a few seconds to look for evidence of skimming devices:
- Inspect the ATM, gas pump, or credit card reader before using it. Be suspicious if you see anything loose, crooked, or damaged, or if you notice scratches or adhesive/tape residue.
- When entering your PIN, block the keypad with your other hand to prevent possible hidden cameras from recording your number.
- If possible, use an ATM at an inside location (less access for criminals to install skimmers).
- If your card isn’t returned after the transaction or after hitting “cancel,” immediately contact the financial institution that issued the card.
2. Use best-in-class merchant services systems with added fraud protection
If your business offers payment solutions to customers, make sure that you are working with a merchant services provider that offers credit card protection tools and data breach security to ensure that your business and your customers are protected.
3. Alert and educate your employees about payroll diversion, an increasing cyber criminal threat
Cyber criminals are targeting employees through phishing emails designed to capture an employee's log in credentials. The credentials are then used to access the employee's payroll account to change their bank information. Tips to help combat these attempts include:
- Instruct employees to hover their cursor over hyperlinks in emails they receive to view the actual URL. Ensure the URL is related to or associated with the company it purports to be from.
- Ensure that log-in credentials used for payroll purposes differ from those used for items like employee surveys.
- Monitor employee logins that occur outside normal business hours.
- Direct employees to forward suspicious requests for personal information to those in your company responsible for security.