Skip To Content

Customer Assistance

For Former Foundation Bank Customers

We understand that you may have questions or require assistance along the way. We are here to help.

As always, you can visit a local branch or call 800.711.BANK (2265) for our Engagement Center. Our Engagement Center is our customer service center, and our team is available to assist you by phone from 7:00 a.m. to 10:00 p.m. Monday through Friday and 8:00 a.m. to 6:00 p.m. on Saturday and Sunday. You can also chat live with us during these hours on this website or email us any time at Welcome@fcbanking.com.

Phone numbers and hours for the Foundation Bank branch offices will remain the same and can be found below. All First Commonwealth locations can be found on fcbanking.com/locations.

Downtown - Main Office
25 Garfield Pl
Cincinnati, OH 45202
(513) 721-0120
(513) 721-0140  Fax
Hours: Mon-Fri: 8:00 a.m. - 5:00 p.m.
Closed Sat

Woodlawn
9960 Springfield Pike
Cincinnati, OH 45215
(513) 771-1001
(513) 771-9531  Fax
Hours: Mon-Thurs: 9:00 a.m. - 5:00 p.m.
Fri: 9:00 a.m. - 6:00 p.m.
Closed Sat

Norwood
4730 Montgomery Rd
Cincinnati, OH 45212
(513) 531-8655
(513) 458-4669  Fax
Hours: Mon-Thurs: 9:00 a.m. - 5:00 p.m.
Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 12:00 p.m.

Hyde Park
3521 Erie Ave
Cincinnati, OH 45208
(513) 871-6777
(513) 979-2132  Fax
Hours: Mon-Thurs: 9:00 a.m. - 5:00 p.m.
Fri: 9:00 a.m. - 6:00 p.m.
Closed Sat

Milford
954 State Route 28
Milford, OH 45150
(513) 248-1222
(513) 965-3953  Fax
Hours: Mon-Thurs: 9:00 a.m. - 5:00 p.m.
Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 1:00 p.m.