Loan Transfer, Servicing and Payments: On Saturday, May 20, DCB loans were transferred to and will be serviced by First Commonwealth Bank. Loan payments from a First Commonwealth account can be made through Online Banking, by calling the automated account service line at
800-711-BANK (2265) (option 1) or by visiting a First Commonwealth office. Payment can also be made by mail to:
First Commonwealth Bank, Payment Processing Center, P.O. Box 537, Indiana, PA 15701.
Please note that our Engagement Center cannot transfer funds or take loan payments over the phone.
For service inquiries, simply call our Engagement Center at 800-711-BANK (2265).
Your payment method may be changing. If you pay using a coupon book, you will either receive a new First Commonwealth coupon book or you will receive a First Commonwealth billing statement prior to your first payment due date following the changeover.
Billing Notices: Your billing notice will be mailed at a different time of month than you have received it in the past, but the monthly due date will be the same.
Your first billing notice will show all outstanding late charges as due, if applicable. No separate late fee notice will be sent.
Account Numbers: A limited number of account numbers changed as a result of the changeover. If your loan account number changed, your new account number was provided in a separate mailing in early April.
Personal Loans: All personal loans will now have a 15-day grace period before a late charge is assessed.
Home Equity Lines of Credit (HELOC): We issued complimentary checks in mid-May that are linked to your HELOC account. The checks arrived in packaging as shown on the General Account Information page and you may begin using these checks. If your home equity account is accessed with a credit card, your account will be converted the weekend of July 14-16, and more information will be mailed to you.
Credit Cards: All DCB credit card accounts, including real estate secured cards, will be changed over to First Commonwealth the weekend of July 14-16. Additional information will be mailed to all credit cardholders prior to that time. You can use your DCB credit card without interruption until further notice.