7 Ways We Put You First
You before us. It may sound simple, and we suppose it is, but the practice is actually uncommon these days.
These are a few of the ways we work hard to put the needs of our customers above our own…each and every day.
1. Doing the right thing. We do what we say we will do…and we mean what we say. We believe in being practical, honest and fair. It’s not flashy, but we think it works.
2. Raising a financially smarter generation. We enjoy having conversations about how you can borrow wisely, budget better, save with a purpose and plan for what’s ahead. We believe that financial education is the key to a brighter future for us all.
3. Exceeding service expectations with talented people: We know our service is only as genuine as our smiles; and our products are only as good as the people who create and deliver them. We value the personal character and technical expertise of our team as we work towards one common outcome: helping our neighbors realize their financial goals as a trusted partner and friend.
4. Helping businesses grow. We believe that when businesses succeed, communities will grow and the places we call home will thrive. We work hard to be a good financial partner and trusted advisor to local business…of all sizes.
5. Giving back to our communities. At the end of the day, we know that being a good corporate citizen doesn’t happen in a boardroom. It happens in the backyards of the communities where we live, work and play; where so many great non-profit organizations are educating our children and everyone gets a fair chance at success. This is where we want to be involved and give back.
6. Bringing banking to you. Nothing makes us happier than when you stop in and visit us at one of our community offices. But sometimes you need to bank at the speed of your life. We get that. Online banking, mobile banking, mobile deposit and 55,000 ATMs make it easy to bring us to you.
7. Not charging fees when we don’t need to. We don’t believe in getting ahead by "nickel and diming" you. Sometimes fees are associated with the cost of doing business. When they aren’t, we don’t believe in charging them. It’s that simple.