Personal Banking

Check Card FAQ's

Can I still use my Check Card at ATMs that display the Star® logo?
Yes. The MAC network is now the Star network. Feel free to use your Check Card at any location that displays the Star symbol.

Do I pay a fee for using a First Commonwealth ATM?
No fee is charged to our Check Card cardholders who use a First Commonwealth ATM. For a list of our ATM locations, simply click here.

Where am I permitted to use my Check Card to make purchases?
You can use your Check Card at any of over 20 million merchants worldwide who display the MasterCard® logo.

Do I pay a fee when I use my Check Card to make purchases?
No fee is charged to you for using the Check Card to make purchases.

Can I return items that I purchase with my Check Card?
Yes. Think of your Check Card as another form of cash or check. If you need to return merchandise that was purchased with your Check Card, go ahead!

If given a choice by the merchant, should I select debit or credit when using my Check Card?
With the Check Card, you can select either debit or credit. No matter which choice you make, the money will be deducted directly from your checking account balance. First Commonwealth suggests you select credit so that your transaction will be processed quickly through the MasterCard network. Simply sign your receipt and you're on your way!

What do I do if I lose my Check Card?
Immediately notify the First Commonwealth Convenience Banking Center at 1-800-711-BANK (2265) between the hours of 7:00 AM - 10:00 PM, Monday through Saturday. For after hours, please call our automated banking line at 1-888-711-BANK (2265) and select the option to report a lost or stolen card.

How do I keep track of Check Card purchases and transactions?
You should always keep your receipts in a safe place until you are able to enter them into your checking account register. Also, your monthly checking account statement will list all your Check Card transactions.

Can I view my Check Card purchases online?
Yes. Simply enroll for WebBank, our online banking service and view all your Check Card activity online. WebBank is free and enrollment only takes a few minutes. Enroll now!

Can I use my Check Card when I'm renting a car?
Your Check Card can be used when paying for your car rental expenses. However, most car rental companies will not accept a Check Card when making a reservation or at reservation check-in counters. You should always contact your car rental company in advance for details.

 

 

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